Privacy Policy for Shopstehub.com

Effective Date: 1st May 2025

At Shopstehub.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or make a purchase.

By using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully.

  1. Information We Collect

We collect information in several ways when you interact with our website:

1.1 Personal Information When you create an account, make a purchase, or contact us, we may collect the following personal details:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit/debit card details, PayPal account)
  • Account login details (username and password)

1.2 Non-Personal Information We also collect information that does not identify you personally but helps us improve our services:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referral source and pages viewed on the site
  • Date and time of visits

1.3 Cookies We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files that are stored on your device to collect data such as your browsing behaviour, preferences, and interactions with our website. You can control the use of cookies in your browser settings, but disabling them may affect certain features of our site.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfilment: To process and ship your orders, provide customer support, and communicate with you regarding your purchase.
  • Account Management: To create and maintain your account, including storing your preferences and settings.
  • Marketing and Promotions: To send you marketing emails, newsletters, or promotional offers (only if you have opted in to receive them).
  • Improve Website and Services: To analyse how users interact with our website and enhance user experience, performance, and functionality.
  • Security: To detect fraud and protect our website and users from malicious activities.
  • Compliance: To comply with legal obligations and resolve any disputes.
  1. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our website and business, such as payment processors, shipping companies, and email service providers. These service providers are obligated to protect your data and use it only for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our site if your information is transferred and becomes subject to a different privacy policy.
  1. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example:

  • Your personal information may be retained to complete any transactions or return requests.
  • We may retain your contact information if you have opted to receive marketing communications.

You can request that we delete your account or personal information at any time. Please refer to the “Your Rights and Choices” section below for more details.

  1. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption protocols, firewalls, and secure servers to protect against unauthorized access or disclosure.

However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Your Rights and Choices

Depending on your location, you may have certain rights regarding the personal information we hold about you, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You can request that we correct or update your information if it is inaccurate or incomplete.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions (such as legal obligations).
  • Opt-Out of Marketing: You can opt out of receiving marketing emails or newsletters by following the unsubscribe instructions in the emails or by contacting us directly.
  • Data Portability: In certain cases, you can request a copy of your data in a commonly used format for transfer to another provider.

To exercise any of these rights, please contact us at support@shopstehub.com

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information immediately.

  1. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external websites. We recommend reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their practices or content.

  1. International Transfers

If you are located outside of INDIA please be aware that your personal information may be transferred to and processed in INDIA. Where our servers are located. By using our website, you consent to the transfer of your information to INDIA

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

 

Shopstehub.com
Email:             support@shopstehub.com
Phone: 7028566919
Address: 504 Bliss B, Global Arena Tivri Village, Naigaon East, Palghar – 401208